Frequently Asked Questions

Frequently asked questions to help make your visit a success.

Our office is open Monday through Friday from 8:00am to 5:00pm, as well as select Saturdays. We also have physicians on call 24 hours a day who are available by phone.

We accept Medicare and most PPO’s, including Anthem Blue Cross, Blue Shield, Aetna, and Cigna. We are also affiliated with St. Joseph’s Hospital Affiliated Physicians (Providence) and Greater Newport Physicians.
Yes, we do accept select HMO programs.
We have providers who are fluent in English, Spanish, Arabic and Farsi.
Yes, we are happy to see patients ages 16 and older.
Bring a picture ID and your insurance card to your visit. To save time, new patients are requested to print out the Registration Form, Eligibility Certification, Consent Form, and Privacy Practice forms and bring the completed copies with them to their first visit. Please bring an updated list of medications or medication bottles to every visit. We also suggest bringing a prioritized list of things you would like to discuss with the doctor to your appointment. For patients who monitor blood sugar or blood pressure at home, please bring a current written record to each appointment.

We offer a wide range of services in the office including skin lesion removal, female gynecological exams, ear lavage, EKG, vitamin B12 injections, vaccine administration, antibiotic injections, preoperative medical evaluations, and much more. Our office is equipped with a lab for drawing blood and other specimens, and we have special machines that allow us to get lipid panels, liver enzymes, HgbA1C, and urinalysis results in just minutes. We are open to draw blood in the office every day after 9:00 am.

Doctors of Internal Medicine focus on adult medicine. Internists specialize in the prevention and treatment of all diseases in patients 18 and older. Here are some of the problems we address:

  • Arthritis
  • Diabetes
  • Hypertension
  • Kidney disease
  • Urological disorders and infections
  • Liver disease
  • Gastrointestinal disorders
  • Heart disease
  • Women’s Health issues
  • Men’s Health issues
  • Acute and chronic respiratory disorders
  • Mental Health issues
  • Infectious diseases
  • Skin disorders
  • Preoperative medical evaluations
  • Annual wellness exam

A nurse practitioner is an advanced practice registered nurse who has completed graduate-level education beyond what is required for a regular nurse. Nurse practitioners can diagnose, treat, evaluate, and manage acute and chronic illness and disease through performing comprehensive history taking and physical exams, ordering and interpreting diagnostic tests, and prescribing medications and other necessary treatments or equipment. Nurse practitioners have a supervising physician that is available for consultation. Our nurse practitioner, Kristin Theetge, has had specialized training in adult and geriatric medicine.

A physician assistant, or PA, is a licensed and highly skilled health care professional, trained to provide patient evaluation, education, and health care services. They are equipped to diagnose, treat, evaluate, and manage acute and chronic illnesses and disease through comprehensive history taking and physical exams, ordering and interpreting diagnostic tests, and prescribing medications and other necessary treatment. A PA works with a supervising physician to provide medical care and guidance needed by a patient.

What Our Patients Have to Say

Kristin was wonderful. She is polite, very knowledgeable and she has a caring personality. I really enjoy having her as a provider.
Arlene
Dr. Zand and his staff have been very helpful in treating my many illnesses as well as referring me to top doctors. They have also been helpful answering questions.
Al